Shipping policy – chhajja art

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Shipping policy

Shipping Policy – Chhajja-Art

At Chhajja-Art, we strive to deliver your orders in a timely and safe manner.

Order Processing

Orders are usually processed within 2–4 business days after confirmation.
Made-to-order or custom-sized products may take additional processing time.
Orders are not processed or dispatched on Sundays or public holidays.

Shipping & Delivery

We ship across India using reliable courier partners.
Estimated delivery time is 4–8 business days after dispatch, depending on your location.
Delivery timelines may vary due to weather conditions, courier delays, or remote locations.

Shipping Charges

Shipping charges (if applicable) will be calculated and displayed at checkout.
Any additional charges such as re-shipping or exchange courier costs may be borne by the customer, as per our Return & Exchange Policy.

Order Tracking

Once your order is dispatched, tracking details will be shared via WhatsApp, SMS, or email.
Customers are requested to track their parcel using the provided tracking link.

Delivery Issues

Chhajja-Art is not responsible for delays caused by courier partners or incorrect/incomplete addresses provided by the customer.
In case of non-serviceable pin codes or delivery issues, our team will contact you for further assistance.

Damaged or Missing Parcels

If your order arrives damaged or tampered, please inform us within 24 hours of delivery with photos/videos for assistance.
Claims raised after this period may not be accepted.

Contact Us

For any shipping-related queries, please contact:

📧 chhajjaart@gmail.com
📲 WhatsApp Support: +91 8448966383